Exiting Another Full Service Funding Source

The Advance team follows proven systems and processes to ensure a seamless transition, as evidence by this client from Seattle, WA.

The Challenge: After four years with their existing funder, this medium-sized staffing firm was frustrated by poor customer service, high pricing and less flexibility than found in similar services available from Advance . The firm was concerned about maintaining their database of candidates and year-to-date tax information. The client feared continuing day-to-day operations under an old system while transitioning to new software would be a costly, and labor intensive process, confusing to its customers.

Although handcuffed by the limitations of their existing funder, the high-anxiety associated with transitioning between suppliers nearly prevented the firm from making the switch to Advance.

The Advance Solution: Although data was provided in truncated form with valuable information missing, the Advance IT team was able to convert the essential data, protect the integrity of year-to-date detail, and preserve the candidate database. In addition to providing on-site training and critical back-office support, Advance was able to provide a bridge loan to support additional working capital while the outgoing funder held earned reserves for three weeks following termination, for a truly seamless transition.

“Advance has been a pleasure to work with. I was so nervous to switch from my previous funder and they were not making the switch easy. The support team at Advance spent three days at my office, ran my first payroll sitting right next to me, and converted all my old data to my own database. Advance even provided me a short term loan while my previous funder held onto my money! During those three days Advance literally, ate and slept at my office. They are a part of our family!”

Current client
10 years
Seattle, WA