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Below are the most frequently asked questions about Advance services and processing. We’re happy to answer any question – contact us today!

• How do I get started with Advance?
  Simply complete the on-line application by clicking ‘Apply Online’ on this page. We will review your information and get back to you promptly. Or, click on ‘Contact Us’ or call our toll-free number.


• What is your advance rate?
  Up to 95% for Funding Only clients and 100% for Full Service clients.


• Do you require a long-term contract?
  Our typical agreement runs from 12 to 24 months. A shorter-term agreement may be available in certain circumstances. We customize each agreement to individual needs and plans for growth.
  


• Do you require personal collateral in addition to company collateral?
  No. We request a personal guarantee.


• What is required to process receivables?
  We require an invoice register, sent via fax, email, or on-line, with back-up invoices and time sheets.


• When do I receive credit for a payment received?
  Cash is posted daily. Payments receive at our office by 2:00 p.m. EST are credited within one business day. All profits and reserves are released weekly.


• Are volume discounts available?
  Yes. Customized solutions are available for clients of all sizes.


• What is an eligible invoice?
  Any invoice under 90 days old for service performed to an approved customer.


• How are timesheets and invoices submitted?
  • Full Service client timesheets are entered online using our COATS software.
  • Funding Only client timesheets and invoices are provided to us by the client for journal entry, checked for accuracy, and sent to end-user clients.


• Can I have deductions, such as health insurance, taken out of an employee’s pay?
  Yes. We administer a wide array of payroll deductions such as health insurance premiums, garnishments, levies, uniform charges, etc.


• Do you require that all invoice be funded?
  Typically, yes. We can, however, create multiple rates to allow our clients to use more of their own capital if desired.


• How often can I run a payroll?
  Our routine payroll cycle is weekly, however, we can accommodate a wide variety of payroll cycles.


• Do you offer direct deposit of payroll?
  Yes. We also offer traditional paper checks as well as a paycard program at no additional charge.


• Can we pay employees a set amount each pay period instead of hourly?
  Yes. We understand the need for flexibility and work with the individual needs of each client.


• What is your processing error rate?
  Less than 1% -- any errors are remedied through our research department promptly.


• How long will it take me to become a client of Advance?
  With our streamlined online application process, approval and funding can occur in as little as 3 to 14 business days, depending on service level and size.

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