Below are the most frequently asked questions about Advance services and processing. We’re happy to answer any question – contact us today!

• What is your advance rate?
  Up to 95% for Funding Only clients and 100% for Full Service clients.

• Do you require a long-term contract?
  Each agreement is customized to meet individual growth goals. Our typical agreement term is 12 to 24 months.

• Do you require personal collateral in addition to company collateral?
  No. We request a personal guarantee.

• What is required to process receivables?
  We require an invoice register, sent via fax, email, or on-line, with back-up invoices and time sheets.

• When do I receive credit for a payment received?
  Cash is posted daily. Payments receive at our office by 2:00 p.m. EST are credited within one business day. All profits and reserves are released weekly.

• Are volume discounts available?
  Yes. Customized solutions are available for clients of all sizes.

• What is an eligible invoice?
  Any invoice under 90 days old for service performed to an approved customer.

• How are timesheets and invoices submitted?
  Full Service clients enter timesheet data online. Paperless Timekeeping is now available.

• Can I have deductions, such as health insurance, taken out of an employee’s pay?
  Yes. We administer a wide array of payroll deductions such as health insurance premiums, garnishments, levies, uniform charges, etc.

• Do you require that all invoice be funded?
  Typically, yes. We can, however, create multiple rates to allow our clients to use more of their own capital if desired.

• How often can I run a payroll?
  Our routine payroll cycle is weekly, however, we can accommodate a wide variety of payroll cycles.

• Do you offer direct deposit of payroll?
  Yes. We also offer traditional paper checks as well as a paycard program and Paperless Paystubs as a part of our Paperless Funding service.
  

• Can we pay employees a set amount each pay period instead of hourly?
  Yes. We understand the need for flexibility and work with the individual needs of each client.

• What is your processing error rate?
  Less than 1% -- any errors are remedied through our research department promptly.